Question 1

What is Junyr Suite exactly?

Accepted Answer

Junyr Suite is the independent AI operating system for European freelancers, agencies and SMEs, with native MCP + A2A integration (open agent protocols for Claude, ChatGPT and autonomous agent pipelines). Your inbox becomes the home screen of your business: automatic morning briefing, inline suggestions while you read, and an integrated back office (calendar, documents, CRM, quotes, projects and invoices), one click from any email thread. The 8 business modules (Sales, Production, HR, Finance, Marketing, RSE, Admin) are built in. Mailboxes still served on @junyr-mail.com or your custom domain. 100% hosted in France, GDPR compliant.

Question 2

How do AI credits work?

Accepted Answer

Credits are consumed by the nightly Reflexions pipeline (briefing generation, email intelligence, smart suggestions) and by real-time actions (generating a quote from a thread, drafting a reply). The base plan includes 5,000 credits/month; each additional user adds 20,000 credits/month. Your daily briefing costs roughly 50 credits; a one-click action 1-5 credits.

Question 3

How is this different from the old Starter / Growth / Enterprise plans?

Accepted Answer

The old plans were ERP-first with AI workers (Junyrs) as the headline feature. The current model flips the logic: the inbox is now the home screen, and business actions are suggested inline as you read. Solo is a new entry tier for solo founders. Studio replaces Growth for teams. Scale replaces Enterprise for larger companies.

Question 4

What happens to my existing Starter or Growth subscription?

Accepted Answer

Nothing changes immediately. Your existing subscription stays active at its current price. We'll reach out before any migration with a personalized offer. The new all-included pricing at €179/month (guided migration: flat €1,490 excl. VAT under €5M revenue, on quote above) replaces the old Solo (€19), Studio (€49/user), and Scale (€119/user) plans.

Question 5

Can I see Junyr before committing?

Accepted Answer

Yes. We run a personalised demo: we walk you through Junyr on your own use cases and answer your questions. Request a demo and we get back to you within 48 hours. The subscription itself stays commitment-free and can be cancelled at any time.

Question 6

Can I switch plans anytime?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. Changes are prorated automatically on your next invoice.

Question 7

Is my data really hosted in France?

Accepted Answer

Yes. Junyr Suite is published by Croissance et Transitions SAS (RCS Paris, EUID FR8302.102050671). All infrastructure (servers, databases, backups, and email) is hosted at OVH water-cooled datacenters in France. No data ever leaves European territory.

Question 8

What happens to my data in Sécurisée mode?

Accepted Answer

Your messages are encrypted at rest with a key derived from your password (PGP, identical to the Proton Mail model). For AI features, your names, addresses, phone numbers, IBANs, and amounts are replaced with codes before any LLM call. The sanitization uses Microsoft Presidio and validated PII regexes. The mapping table stays on your instance, never transmitted.

Question 9

What is the difference between RFC 3161 and eIDAS qualified?

Accepted Answer

RFC 3161 is the technical timestamping protocol: the proof is cryptographically valid and verifiable by anyone in minutes. eIDAS qualified (Article 41 of EU Regulation 910/2014) adds a legal qualification: the provider is listed on the EU Trusted List, and the proof carries full evidentiary weight before any European court. Junyr starts in Phase 1 with RFC 3161 (Freetsa.org, free, included in your plan); Phase 2 (on opt-in) switches to Universign, an EU qualified provider, for about €0.15 per month per user.

Question 10

How long do timestamping proofs remain valid?

Accepted Answer

Indefinitely, as long as the hash algorithms (SHA-256) and TSA signature algorithms remain cryptographically safe. If SHA-256 were ever broken, we would re-stamp older proofs with SHA-3 or its successor. The older proofs would remain valid: they simply certify the date up to the re-stamp date.

Question 11

If I forget my password, do I lose everything in Totale or Sécurisée?

Accepted Answer

No, a 24-word recovery code (BIP-39, the same format as crypto wallets) is shown to you exactly once during activation. Store it offline (paper, never online). If you forget your password, the code re-encrypts your PGP keys with your new password. Without the code, neither you nor we can decrypt.

Question 12

Can I read my catalogue from my own website or an external AI?

Accepted Answer

Yes, included in every plan. Mint a read-only API key from Site web then API in your dashboard, and a site built outside Junyr, or an external AI agent, can read your published catalogue over HTTPS: promotional products today, plus training programs and other sectors as your catalogue grows. It is read-only: cost, supplier data and any internal-only field are never returned, and Junyr does not manage a cart or checkout on that route.

Feature	Personnel €14.90 /month 1 user · Mail, Calendar, Docs, Projects	Société €179 /month 1st user included · +€39/user or agent	Enterprise Custom quote On-premise · larger organizations
Subscription
Price	€14.90 /month	€179 + €39/user or agent	Custom quote
Users / agents	1 user	1st included, then €39/seat	Unlimited
Communication
Email @junyr-mail.com or custom domain
Domain name		Free for life
Calendar · Booking · Video
Web presence
Built-in website + Blog & SEO
Public Catalogue API (read-only, key-scoped)
ERP: 8 modules
CRM · Projects · Quotes · Invoices	Projects only
E-invoicing (Factur-X)
AI & Agents
Morning briefing + Smart Actions
Standard Junyr Agent		€39/agent	Unlimited
Junyr Agent built by our experts		€2,490	Custom quote
MCP + A2A-ready: 300+ tools
Security & Independence
Independent hosting	France	France	On-premise
3 confidentiality levels
Anti-lock-in: export anytime	Open formats	Open formats
Storage
Storage	30 GB	30 GB / user	Unlimited
Support
Support	FR + EN	FR + EN	Dedicated + SLA + audit

One offer, all-included for small businesses

Junyr Personnel

Junyr Société

+User

Enterprise

Included with all plans

Everything included

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Frequently Asked Questions